BriteLyt XL products are warranted to the original owner against defects in materials and workmanship for the lifetime of the product. If a product ever fails due to a manufacturing defect, even after extended use, we will repair the product, without charge, or replace it, at our discretion. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, improper use, maintenance, storage, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.
For warranty evaluation, your product must be returned directly to BriteLyt Warranty Department. All Warranty shipping must be pre-paid and insured. BriteLyt cannot be liable for lost in-bound packages. Products accepted for repair must be clean. Charges will be assessed if cleaning is necessary. The warranty does not cover Shipping.
You must obtain authorization in order to have your lantern processed for warranty repairs. Unauthorized returns to our facility will be returned to sender. Please Click here to get started.
BriteLyt’s limited lifetime warranty excludes mantles, glass surround and if equipped, ceramic nozzles. Springs, screws and attachments are covered for a period of 12 months from the date of purchase.
Your BriteLyt warranty requires you to register your lantern. Warranties begin from the date of purchase. Proof of purchase may be required in addition to the serial number on the base of your fuel tank.
Should you have any questions regarding your lantern warranty call
Monday – Friday 9am-5pm (EST/EDT) 1-727-451-7020.
For regular online returns, please Click here to get started.